Can I invite a deleted user?

No, you cannot invite a deleted user using the same email address because the email remains stored in the database, even after a soft deletion. Although a deleted user can no longer access the application, all their data and activity history such as user overrides, dataload history, mentions, notes, and comments continues to exist in the system.

If you attempt to invite the deleted user again using the same email, the application will return an error message stating, "Email already exists."

Re-inviting a Deleted User

In situations where a deletion occurs accidentally, you might need to re-invite the same user. However, the platform does not allow you to re-invite a deleted user using the same email address because the email remains in the system's records, resulting in an error message stating, "Email already exists."

Workaround Using Plus Addressing

To re-invite a deleted user without altering the primary email, you can use plus addressing. For example:

• Original Email:
  David.Marshall@example.com

• Modified Email for Invitation:
  David.Marshall+1@example.com

You can replace "+1" with any suitable text, such as "+n" or "+new." Regardless of the modification, all notification emails will still be delivered to David.Marshall@example.com. This workaround allows the user to be re-invited while preserving the uniqueness of the email address in the system.